The Surge Agency

Surge Agency was founded with one-third frustration and two-thirds inspiration. After decades of working on both the agency and client sides of the fence in many marketing capacities, we saw fundamental deficiencies in the client-agency model. Agencies he retained were more concerned with maintaining their staffs, and securing awards than recommending sound, objective strategy. Lead strategists would pitch the business, then vanish to go after the next big account. Additionally, the expertise to manage the marketing mix in the digital era was becoming more than any one agency could handle. The results were a lot of marketing campaigns but little solid focus on truly transforming the customer experience.

So we got an idea. What if he created a small, nimble agency that contained bright minds focused on the basics (Strategy, Listening, Story Crafting) , savvy in digital media (though not unduly enamored by it), that always maintain a relentless focus on the end result – Transforming the Customer Experience? Through such an approach, Surge Agency has maintained a small core team that weaves itself into the strategic fabric of its clients. We help our clients unite internal and external brand attributes, engage authentically with their customers in new ways, and achieve measurable results. With Surge Agency, you will get the big ideas in less time and with less budget – guaranteed. So we invite you to invite us in. We will help you listen more intently, engage more collaboratively, tell your story more authentically, and transform your customer experience.